Terms and conditions.

By creating an account or using the Service you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

We may update these Terms from time to time. We will notify you by email or in-application notice before any material change takes effect. Continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms.

1. Definitions

In these Terms the following expressions have the meanings set out below:

• "Account" means the user account you create to access the Service.
• "Content" means any documents, files, text, images, or other material you work on using the Service.
• "Creation-process evidence" means the screenshots and related creation-process data captured locally on your device by the Service in the course of recording your authorship process.
• "Desktop Application" means the Workings desktop software application made available for download by us.
• "Report" means the authorship verification report generated by the Service summarising the evidence of your authorship process for a given piece of Content.
• "Subscription" means your paid subscription to the Service as described in Section 4.
• "User Data" means all data you provide to us or that we collect in connection with your use of the Service, as described in our Privacy Policy.

2. Availability and Jurisdiction

2.1 Permitted jurisdictions

The Service is currently available to residents of the following jurisdictions only:

• the United Kingdom (England, Wales, Scotland, and Northern Ireland);
• member states of the European Economic Area (EEA), comprising the 27 member states of the European Union together with Norway, Iceland, and Liechtenstein; and
• Australia;
• the United States of America.

2.2 User warranty

By creating an Account or using the Service, you warrant that you are a resident of one of the permitted jurisdictions listed in clause 2.1. If you cease to be a resident of a permitted jurisdiction, you must stop using the Service and notify us at legal@workings.io.

2.3 Access from restricted jurisdictions

You must not use the Service if you are resident in a jurisdiction not listed in clause 2.1. This restriction is based on your country of residence, not your physical location at any given time. You may access the Service while temporarily present in a non-permitted jurisdiction provided that your country of residence remains a permitted jurisdiction.

2.4 Changes to availability

We may expand or restrict the jurisdictions in which the Service is available at any time. We will give you at least 30 days' notice if we withdraw availability from a jurisdiction in which you are resident, and will provide a refund of any prepaid fees for the unexpired portion of your subscription.

3. Eligibility and Account Registration

3.1 Age requirement

You must be at least 18 years old to use the Service. By creating an Account you confirm that you meet this requirement.

3.2 Account registration

You must provide accurate and complete information when creating your Account and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us immediately at legal@workings.io if you become aware of any unauthorised access to your Account.

3.3 One account per person

Each Account is personal to you. You may not share your Account with, or transfer it to, any other person. If you sign up using a work email address, you are the contracting party and the Account belongs to you personally, not to your employer.

3.4 Organisational use

These Terms govern individual consumer use of the Service only. If you wish to deploy the Service across an organisation, business, or institution, these Terms do not apply to that use. Please contact us at legal@workings.io to discuss an appropriate agreement.

3.5 Account security

We strongly recommend that you enable multi-factor authentication where available. We are not responsible for any loss arising from your failure to maintain the security of your credentials.

The Desktop Application generates a recovery key during the installation process. Retain this recovery key in order to access the Desktop Application in the event that you are unable to change your password (for example, if you lose access to your email account).

4. The Service

4.1 Description

Workings is an authorship verification tool. The Service captures creation-process evidence locally on your device as you work, and may use that evidence to generate a Report demonstrating how your Content was created. Reports include a cryptographic timestamp anchored to a public blockchain via the OpenTimestamps protocol, providing independent cryptographic verification that the Report existed in its current form at the time of generation.

4.2 Local-first architecture

Creation-process evidence is stored encrypted on your device only. It is never transmitted to our servers. You retain full control over your local data and may delete it at any time within the Desktop Application.

4.3 What we do not do

The Service does not:

• read, analyse, or transmit the content of your documents, screenshots, or OCR-extracted text to our servers;
• access your AI prompts, AI outputs, or interactions with any AI tool;
• make any determination about whether you have engaged in academic misconduct, plagiarism, or any other breach of policy; or
• make any automated decision with legal or similarly significant effects on you.

4.4 Authorship score

The Service produces an authorship-evidence score reflecting the strength of the evidence captured for your Content. This score is a measurement, not a verdict. Any decision about the significance of the score is made by you or by any third party to whom you choose to share your Report, not by us.

4.5 Desktop Application only

The Service is currently available only through the Desktop Application. Access via web browser or mobile device is not currently supported.

4.6 Availability

We will use reasonable endeavours to make the Service available at all times, but we do not guarantee uninterrupted availability. We may suspend the Service for maintenance, updates, or security purposes and will endeavour to give you reasonable notice where practicable.

5. Subscriptions and Payment

5.1 Subscription plans

Subscription fees are as set out on our pricing page at workings.io/pricing. Prices are displayed inclusive of any applicable taxes where required by law. Where you are located in a jurisdiction where we are required to collect taxes such as VAT or GST, these are included in the displayed price. Where applicable state or local taxes apply, these may be added at checkout.

5.2 Free trial

We may offer a free trial period of 30 days for new subscribers. Only one free trial is available per person. At the end of the trial period your subscription will automatically convert to a paid subscription unless you cancel before the trial expires.

5.3 Billing

Subscription fees are billed in advance on a monthly or annual basis depending on the plan you select. Payment is processed by our third-party payment provider. By providing your payment details you authorise us to charge the applicable subscription fee on a recurring basis until you cancel.

5.4 Taxes

Subscription fees are exclusive of any applicable taxes, including VAT, GST, or similar consumption taxes. Where we are required by law to collect such taxes, they will be added to the amount charged to you at the applicable rate. You are responsible for any other taxes, levies, or duties applicable to your subscription that we are not required to collect.

5.5 Cancellation and refunds

You may cancel your subscription at any time through your Account settings. Cancellation takes effect at the end of the current billing period and you will retain access to the Service until that date. We do not provide refunds for partial billing periods except:

• where required by applicable law (including consumer protection legislation in your jurisdiction); or
• at our discretion in exceptional circumstances.

5.6 Price changes

We may change our subscription prices. We will give you at least 30 days' notice of any price increase by email. If you do not cancel before the new price takes effect, you will be deemed to have accepted the new price.

5.7 Failed payments

If a payment fails, we will notify you and attempt to retry the payment. If payment remains outstanding after a reasonable period, we may suspend or terminate your Account in accordance with Section 11.

6. Licence and Acceptable Use

6.1 Licence grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the Desktop Application on devices that you own or control, solely for your personal use in accordance with these Terms.

6.2 Restrictions

You must not:

• copy, modify, distribute, sell, sublicense, or create derivative works of the Service or any part of it;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent permitted by applicable law;
• use the Service in any way that violates any applicable law or regulation;
• use the Service to infringe the intellectual property rights, privacy rights, or other rights of any third party;
• attempt to circumvent or disable any security or access control features of the Service;
• use automated means to access or interact with the Service in a manner not intended or authorised by us;
• knowingly misrepresent the provenance of a Report or use a Report to deceive any person about the authorship or creation process of any Content; or
• use the Service to capture, process, or distribute personal data of third parties in breach of applicable data protection law, or in a manner that infringes their privacy rights.

6.3 Third-party content

You are responsible for ensuring that you have the right to capture screenshots of any content visible on your device during a work session, including any third-party content. You must not use the Service to:

• capture content in breach of any confidentiality obligation, intellectual property right, or applicable data protection law;
• capture, store, or distribute personal data of any third party for any unlawful purpose, including surveillance, harassment, or distribution without consent;
• capture intimate, private, or sensitive content of any third party without their explicit consent; or
• capture or use content belonging to or depicting third parties in any way that violates their privacy rights or any applicable law.

We implement the following safeguards to protect third parties whose data may appear incidentally in your local captures:

• All captured content is stored exclusively on your device and is never transmitted to or accessible by Workings.
• All captured content is encrypted at rest on your device and is inaccessible without your account credentials.
• Workings does not read, analyse, or process the content of screen captures at any point.
• Captured content is never shared with any third party, advertiser, or analytics provider.
• You may redact any individual capture at any time within the application.
• The application locks automatically after a period of inactivity.

7. Intellectual Property

7.1 Our IP

All intellectual property rights in the Service, the Desktop Application, the Workings brand, and all related technology, documentation, and materials are owned by us or our licensors. Nothing in these Terms transfers any intellectual property rights to you.

7.2 Your Content

You retain all intellectual property rights in your Content. We do not claim any ownership over your Content or your Reports. We do not access, read, or analyse your Content on our servers.

7.3 Feedback

If you provide us with feedback or suggestions about the Service, you grant us a royalty-free licence to use that feedback for any purpose, including improving the Service, for as long as we retain that feedback in accordance with our Privacy Policy, without any obligation to you.

8. Data and Privacy

8.1 Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal data. By using the Service you confirm that you have read and understood the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

8.2 Local data

Creation-process evidence is stored locally on your device, encrypted at rest. You are solely responsible for maintaining appropriate backup copies of your local data. We do not hold copies of your creation-process evidence and cannot restore it if it is lost or deleted from your device.

8.3 Cryptographic anchoring records

When you generate a Report, we create a server-side cryptographic anchoring record comprising a salted Merkle root hash, your account identifier, device-side and server-side timestamps, receipt signature and signing public key, OpenTimestamps proof, epoch salted hashes, and severance audit log entries. This record enables cryptographic verification of the Report at any future date. This record is retained indefinitely. You may request that the link between the anchoring record and your account be irreversibly severed, in which case the cryptographic chain is preserved but no further link to you is retained. A record that severance was requested and processed is retained indefinitely and cannot be deleted on request. See our Privacy Policy for details.

8.4 Analytics

We collect limited pseudonymised analytics about your use of the Service for two purposes: to monitor technical performance, identify errors, prevent fraud, and maintain security (which we do on the basis of our legitimate interests); and to understand how users interact with the Service in order to improve it (which we do only with your consent). You may withdraw consent to product improvement analytics at any time through the Settings menu in the Desktop Application. Security and reliability analytics are not consent-based and cannot be disabled.

8.5 In-application feedback

You may choose to submit feedback through the Desktop Application, including a rating, free-text comments, and optionally a screenshot of the Desktop Application at the time of submission. Unlike creation-process evidence, any screenshot submitted as part of a feedback submission is transmitted to and stored on our servers (hosted on Amazon Web Services in Sydney, Australia) and is not stored locally only. Feedback submissions are voluntary and linked to your account. We use feedback solely to improve the Service. Feedback data is retained for the duration of your account and for up to 12 months following account closure, after which it is securely deleted.

8.6 IP address

Your IP address is processed transiently for security and rate-limiting purposes. It may be retained in our application security logs for up to 90 days and may appear in application server logs for up to 30 days, after which it is automatically deleted. We do not store your IP address in our analytics datasets.

9. Disclaimers

9.1 Service provided as-is

The Service is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by applicable law, we exclude all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including any implied warranty of satisfactory quality, fitness for a particular purpose, or non-infringement.

9.2 No guarantee of outcomes

We do not warrant that:

• Reports will be accepted, or interpreted in any particular way, by any academic institution, employer, court, regulator, or other third party for any purpose;
• the Service will be error-free or uninterrupted; or
• the Service will meet your specific requirements.

9.3 Third-party decisions

We are not responsible for any decision made by any third party (including any academic institution, employer, or other organisation) based on or in connection with a Report. All such decisions are made independently by the relevant third party and are outside our control.

10. Limitation of Liability

10.1 Excluded losses

To the fullest extent permitted by applicable law, we will not be liable to you for: (a) any indirect, incidental, special, consequential, or punitive loss or damage; (b) loss of profits, revenue, business, contracts, or anticipated savings; (c) loss of data or corruption of data (including creation-process evidence stored on your device); (d) loss of goodwill or reputation; or (e) any loss or damage arising from your reliance on a Report for any purpose, whether or not we were advised of the possibility of such loss.

10.2 Cap on liability

Our total aggregate liability to you under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will not exceed the total subscription fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim, or USD 100, whichever is greater.

10.3 Essential basis

You acknowledge that the limitations of liability in this Section 10 reflect a reasonable allocation of risk and are an essential basis of the bargain between us. We would not be able to provide the Service at the price offered without these limitations.

10.4 Consumer rights

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.

10.5 Australian consumers

If you are an Australian consumer, nothing in these Terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement. To the extent permitted by the Australian Consumer Law, our liability for a failure to comply with a consumer guarantee is limited to re-supplying the relevant services or paying the cost of having them re-supplied.

10.6 Other jurisdictions

If you are a consumer resident in a jurisdiction where mandatory consumer protection laws confer rights that cannot be excluded, restricted, or modified by contract, those rights are not affected by these Terms.

11. Suspension and Termination

11.1 Termination by you

You may terminate your Account at any time by cancelling your subscription through your Account settings. On termination, your right to use the Service ceases immediately at the end of the current billing period.

11.2 Suspension or termination by us

We may suspend or terminate your Account immediately on written notice if:

• you materially breach these Terms and (where the breach is capable of remedy) fail to remedy it within 14 days of receiving written notice from us requiring you to do so;
• we have reasonable grounds to believe you are using the Service fraudulently or in a manner that causes harm to us, other users, or third parties;
• you fail to pay any subscription fee when due and the failure continues for more than 14 days after we have notified you; or
• we are required to do so by applicable law or a court or regulatory order.

11.3 Effect of termination

On termination of your Account for any reason:

• your licence to use the Service and the Desktop Application terminates;
• we will delete your account data in accordance with our Privacy Policy;
• creation-process evidence stored locally on your device is not affected by termination and remains under your control; and
• accrued rights and liabilities of either party, and any provisions of these Terms that are intended to survive termination, will continue in full force and effect.

12. Changes to the Service

We may update, modify, or discontinue features of the Service at any time. We will endeavour to give you reasonable notice of any material changes that adversely affect your use of the Service. If we discontinue the Service entirely, we will give you at least 30 days' notice and provide a refund of any prepaid fees for the unexpired portion of your subscription.

13. Third-Party Services

The Service uses certain third-party services including Amazon Web Services (for infrastructure and email delivery) and OpenTimestamps calendar servers (for cryptographic timestamping). Your use of the Service is subject to the terms of those third-party providers where applicable. We are not responsible for the availability or performance of third-party services.

14. Governing Law and Disputes

14.1 Governing law

These Terms are governed by the law of England and Wales, except that mandatory consumer protection laws of your country of residence also apply to the extent they cannot be excluded by contract.

14.2 Jurisdiction

We agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer, you may also bring proceedings in the courts of the country in which you are resident, and we may bring proceedings against you in the courts of your country of residence.

14.3 Mandatory consumer protections

Nothing in these Terms affects any rights you have under the mandatory consumer protection laws of your country of residence that cannot be excluded or limited by contract, including the Australian Consumer Law, the UK Consumer Rights Act 2015, and equivalent legislation in EEA member states.

14.4 Informal resolution

Before bringing any formal legal proceedings, you agree to contact us at legal@workings.io to attempt to resolve the dispute informally. We will use reasonable endeavours to respond within 30 days of receiving your written notice.

15. General

15.1 Entire agreement

These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and us in relation to the Service and supersede all prior agreements, representations, and understandings between us.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us to be effective.

15.4 Assignment

We may assign or transfer our rights and obligations under these Terms to any affiliate, successor, or acquirer without your consent, provided that your rights under these Terms are not materially diminished. You may not assign your rights or obligations under these Terms without our prior written consent.

15.5 Notices

Notices to us should be sent by email to legal@workings.io or by post to our registered address. Notices to you will be sent to the email address associated with your Account.

15.6 Force majeure

We will not be liable to you for any failure or delay in performance of our obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including acts of God, pandemic, war, terrorism, civil unrest, power failure, or failure of the internet or third-party infrastructure.

15.7 No partnership or agency

Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and us.

16. Contact

If you have any questions about these Terms, please contact us at legal@workings.io or write to us at:

Human Workings Ltd
c/o PSF Accounting Ltd
13 St Mary's Street
Stamford
England PE9 2DE